This Privacy Policy describes how Zahra Services L.L.C FZ ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and services. At Zahra Services, we are committed to empowering your business, and that commitment extends to protecting your privacy.

 

1. Information We Collect

 

We collect information to provide and improve our services to you, which primarily fall into two categories:

 

A. Information You Directly Provide to Us

 

This is information you voluntarily give us when you interact with our services, such as:

• Contact Information: Name, email address, phone number, and company name when you fill out a contact form, request a consultation, or sign up for a newsletter.

• Service Information: Details about your business needs, goals, and specific service interests (Management Consultancy, Marketing & Public Relations, Social Media, Web Creation & Design) when engaging with our team.

• Communication Data: Records of any correspondence with us (emails, chat, phone calls).

 

B. Information We Collect Automatically

 

When you visit our website, we may automatically collect certain information through cookies, server logs, and other tracking technologies. This may include:

• Usage Data: Details of your visits to our site, including traffic data, location data, logs, and other communication data.

• Technical Data: Your IP address, browser type and version, time zone setting, operating system, and platform.

• Browsing Behavior: Information about how you interact with our website, such as pages visited, time spent on pages, and links clicked.

 

2. How We Use Your Information

 

We use the information we collect for the following business and commercial purposes:

• To Provide Our Services: To deliver the requested services—Management Consultancy, Marketing & Public Relations, Social Media, and Web Creation & Design—and fulfill any contracts we enter into with you.

• Communication: To respond to your inquiries, schedule consultations, and provide customer support.

• Marketing and Growth: To send you updates, newsletters, and promotional materials related to our strategies and solutions that we believe will help elevate your brand and drive measurable growth, in line with your stated interests.

• Optimization: To analyze website usage, perform internal operations, and continually optimize your operations and enhance our website's performance and user experience.

• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

 

3. Sharing Your Information

 

We do not sell your personal data. We may share your information only with the following types of parties and under the following limited circumstances:

• Service Providers: We may share data with third-party vendors and service providers who perform services for us, such as website hosting, analytics, email delivery, and customer relationship management (CRM) software. These providers are bound by contractual obligations to keep personal information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

 

4. Data Security

 

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All information you provide to us is stored on secure servers behind firewalls. However, no internet transmission is ever completely secure or error-free, so we cannot guarantee its absolute security.

 

5. Your Data Rights

 

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data.

• Opt-out of receiving future marketing communications from us by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the details provided below.

 

6. Changes to Our Privacy Policy

 

We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically for the latest information on our privacy practices.

 

7. Contact Information

 

If you have any questions about this Privacy Policy or our data practices, please contact us:

Zahra Services L.L.C FZ

• Email: contact@zahraservicesllc.com